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Welcome to APIVITA.COM and thank you for shopping with us!
DELIVERY AND SHIPPING POLICY

Your order will be delivered at APIVITA’s premises within a short period of time following your order (depending on the Shipping Policy you have chosen) and will be shipped by TNT upon your request to the shipping address you have indicated when submitting your order. For shipping your order, APIVITA has in collaboration with TNT obtained special shipping offers exclusively for its customers. Therefore, your order will be shipped with TNT Express within 3 business days if placed by 9:00 am CET +2.

All orders are processed, delivered and shipped on business days only (i.e. Monday to Friday). Orders submitted on Saturdays, Sundays or public holidays will be processed the following workday. Shipping charges are born by the client and appear during checkout. Those vary depending on the order amount, the shipping option chosen and the desired shipping address. Shipping prices are as follow:

Order amount            Shipping cost
€00.01 - 49.99 €9.00
€50.00 - 69.99 €10.00
Over €70.00 FREE
SHIPPING COUNTRIES

Orders placed at www.apivita.com will be delivered within the European Union (EU) countries (excluding Greece, Cyprus, Spain, United Kingdom and France):

Austria Belgium
Bulgaria Croatia
Czech Republic Denmark
Estonia Finland
Germany Hungary
Ireland Italy
Latvia Lithuania
Luxembourg Malta
Netherlands Poland
Portugal Romania
Slovakia Slovenia
Sweden

Please note that some orders may be subject to local customs laws. If any custom payment is requested, you shall take the charge. We have no control over these charges and cannot predict what they may be. We recommend that you check with your local customs office for more information.

If you are from Spain, United Kingdom, US, Canada or Australia, please check the selection box on the right bottom of each page to switch region.

For other countries, please refer to our Store Locator to find where APIVITA products are sold near you.

RETURN POLICY

We check for any defects or for bad quality of products provided to our customers. All products are carefully packed and dispatched in excellent condition. However, if your order contains a damaged item you may return the product free of charge (excluding shipping charges) and we will make all possible efforts to replace it or else will reimburse you. Should your order be missing an item, please email us at info@apivita.com and provide us with your invoice number so that we may rectify the problem.

You may also wish to return your order (in part of whole) within 14 days from shipping without needing to provide any justification. In this case you shall be reimbursed in the same way as you paid for your order and shall only pay for shipping costs of returned products. Any products for return shall be shipped to the following address DIANOMI S.A., Agias Sofias - Thesis Dyo Pefka, 19300 Aspropyrgos Attikis, Greece, provided that the items returned are in their initial packaging and unused.

For further information regarding returns, email us at info@apivita.com. We will be happy to assist you.

Please note: Only items purchased via apivita.com may be returned for refund.

 

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